At VPower Casino Australia, we believe that online gaming should be enjoyable, safe, and under the player’s control. Responsible gambling is a core part of our commitment to providing a secure and positive gaming environment for Australian players.
This page explains how we promote responsible play, what tools are available to help you stay in control, and where to seek support if gambling stops being entertainment.
Our Commitment to Responsible Gaming
VPower Casino Australia is committed to encouraging responsible gambling practices and preventing problem gambling. Our platform is designed to offer transparency, fair play, and tools that help players manage their gaming activity responsibly.
We aim to ensure that gambling remains a form of entertainment, not a source of stress or financial difficulty.
Gambling as Entertainment
Online casino games are intended for leisure purposes only. Gambling should never be seen as a way to make money or solve financial problems. Outcomes are based on chance, and no strategy can guarantee winnings.
Players are encouraged to:
- Play for fun, not for income
- Set personal limits before playing
- Only gamble with money they can afford to lose
- Take regular breaks
Player Control Tools
To help players maintain control over their gaming activity, VPower Casino Australia provides responsible gaming tools that allow users to manage their behaviour on the platform.
These tools may include:
- Deposit limits
- Loss limits
- Session time limits
- Temporary account breaks
Using these tools can help prevent excessive play and support balanced gaming habits.
Self-Exclusion Options
If you feel that gambling is becoming difficult to control, you may request self-exclusion. Self-exclusion allows players to restrict access to their account for a defined period or permanently.
During self-exclusion:
- You will not be able to log in or place bets
- Promotional communications will be suspended
- Your account will remain inactive for the selected period
Self-exclusion requests can be made through customer support.
Recognising Problem Gambling
It is important to recognise early signs of problem gambling. These may include:
- Gambling for longer than intended
- Spending more money than planned
- Chasing losses
- Gambling affecting work, relationships, or finances
- Feeling stressed or anxious about gambling
If you notice any of these signs, we strongly encourage you to take action and seek support.
Protection of Minors
VPower Casino Australia strictly prohibits underage gambling. Our services are intended only for individuals who meet the legal gambling age in Australia.
We take reasonable measures to prevent access by minors, including age verification procedures. Parents and guardians are encouraged to use filtering software and monitor internet use on shared devices.
External Support and Help Services
If gambling is causing harm or distress, professional help is available. Australian players can access confidential support through the following organisations:
- Gambling Help Online (Australia)
- Lifeline Australia
- Beyond Blue
These services offer free, confidential advice, counselling, and support for individuals and families affected by gambling issues.
Account Responsibility
Players are responsible for maintaining the confidentiality of their login details and ensuring that no one else accesses their account. Sharing account access may increase the risk of uncontrolled gambling activity.
We recommend using secure passwords and logging out on shared devices.
Fair Play and Transparency
VPower Casino Australia supports fair gaming practices. Game rules, bonus conditions, and wagering requirements are clearly displayed to help players make informed decisions.
We encourage players to read terms carefully and contact support if anything is unclear.
Updates to Responsible Gambling Policy
This Responsible Gambling page may be updated to reflect changes in regulations, best practices, or platform features. Any updates will be published on this page.
Contact and Support
If you have concerns about your gambling activity or would like assistance with responsible gaming tools, our customer support team is available to help.